Maintaining Your Camera for Years to Come
FLIR Extended Warranties
Extended warranty and service packages from FLIR provide the peace of mind you need, protecting your camera from material defects and issues for a full three years beyond your factory warranty. If anything goes wrong with your camera or its battery*, you won’t have to worry about expensive repairs or replacements. And with our range of premium warranty options, you will receive one free service with calibration, discounts on additional service needs, and options for fast-delivered loaner cameras.
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*Provided proper use and service in accordance with model specifications. Excludes normal wear and tear.
Protect Your Investment
Our FLIR PROTECT team has you covered with a range of warranty options that will insure your investment for years to come.
Three-Year Extended Warranty
Protect your FLIR thermal imaging camera with FLIR PROTECT, our standard extended warranty. This three-year protection plan includes freight charges for many regions.
Three-Year Extended Warranty Plus FLIR CARE+ Service
With FLIR PROTECT+, you’ll know your camera is always in the best condition. This plan includes the extended three-year warranty and freight charges as well as one FLIR CARE+ calibration* service, Customers who invest in this package also receive a 10% discount on bundled FLIR CARE service and additional FLIR CARE services.
Three-Year Extended Warranty Plus FLIR Care Pro Service
The FLIR PROTECT Pro package brings the added advantage of FLIR CARE Pro service, which includes FLIR Advantage factory maintenance and adjustment, a FLIR Factory Certificate of Calibration*, and more. Customers who invest in this package also receive a 10% discount on bundled FLIR CARE service and additional FLIR CARE services.
Three-Year Extended Warranty, FLIR Total Care Service, and More
When maintaining uptime is critical, FLIR TOTAL PROTECT is the optimal warranty choice. With this premium package, you’re guaranteed priority service plus—if your service takes longer than 7 calendar days—we will provide you with a loaner camera so you can continue working. FLIR TOTAL PROTECT also includes the three-year extended warranty, one FLIR TOTAL CARE* service, and a 10% discount on bundled FLIR CARE service and additional FLIR CARE services.
*FLIR Protect+, ProtectPro, and TotalProtect include calibration service for one lens field-of-view. Additional lenses and/or DFoV lenses require the purchase of an additional lens calibration.
FLIR Protect |
FLIR Protect+ |
FLIR Protect Pro |
FLIR Total Protect |
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| Full Extended Warranty | 3 Years | 3 Years | 3 Years | 3 Years |
| Warranty Freight Covered* | √ | √ | √ | √ |
| FLIR Care+ Service | - | 1 Service | - | - |
| FLIR Care Pro Service | - | - | 1 Service | - |
| FLIR Total Care Service | - | - | - | 1 Service |
| Discount on Bundled FLIR Care Services | - | 10% | 10% | 10% |
| Discount on additional FLIR Care Services | - | 10% | 10% | 10% |
| Replacement of qualified damaged accessories | - | - | - | √ |
| Priority Service | - | - | - | √ |
| Loaner equipment provided with service scheduled 6 weeks in advance | - | - | - | √ |
| Service Freight covered in Continental US, Canada, European Union, United Kingdom, and UAE | - | - | - | √ |